Frequently Asked Questions
What fabulous stationery do you design?
We create gorgeous stationery for all types of events—weddings, corporate gatherings, birthday parties, baby showers, charity events, and more! From invitations and save-the-dates to seating charts, menus, thank-you cards, event programs, and even branded materials, we’ve got everything you need to make your event memorable.
Can I get a design as unique as my event?
Absolutely! Custom designs are our specialty. Whether you’re planning a corporate launch, a milestone celebration, or an intimate gathering, we’ll work with you to design something that perfectly fits your event’s vibe and your brand’s personality.
How early should I order my stationery to avoid stress?
We recommend placing your order at least one month ahead, especially for large events or corporate functions. But don’t worry, we can also accommodate quicker turnarounds for those last-minute projects—just let us know, and we’ll make it happen!
What info do you need from me to get started?
We’ll need details about your event, like the theme, colors, venue, guest list, and specific wording. For corporate events, we’ll also need any brand guidelines, logos, and messaging you want included. If you’re unsure about some of the details, don’t worry—we’ll help you figure it out!
Can I change my mind after seeing the design?
Absolutely! We offer multiple rounds of revisions to ensure you’re completely happy with the final product. Your satisfaction is our top priority, and we want to make sure everything is just right before we hit print.
How long does it take to receive my stationery?
Generally, we’ll need 7-10 business days to complete your design. For larger or more intricate orders, it may take a bit longer. But if you need your stationery in a rush, don’t worry—we’ve got express options available for those time-sensitive events! (we’re flexible like that!).
Can I place a last-minute order?
You bet! If your event is just around the corner and you need stationery in a flash, we can accommodate rush orders. There may be an additional rush fee, but we’ll get everything done on time for you!
Do you offer matching stationery for the entire event?
Yes! We offer coordinated stationery collections for your entire event, whether it’s a corporate conference, a gala, or a birthday bash. From invites to event signage and everything in between, we’ll make sure everything looks seamless and aligned.
What file formats will I get for my designs?
You’ll receive your designs in print-ready formats like PDFs and high-resolution images, perfect for printing. If you need digital versions, we can provide those too!
Can I see a sneak peek before printing?
Absolutely! We’ll send you a preview of your design to make sure it’s exactly what you want before moving forward with printing. After all, we want you to feel confident and excited about your event stationery!
Do you print the stationery for me, or do I need to arrange that myself?
We offer professional printing services, or if you prefer, we can send you the high-quality digital files for you to print at your preferred location. Whatever works best for you, we’re happy to make it happen!
What paper types do you offer?
From textured paper to smooth matte finishes, we have a wide range of paper types to suit every event style. If you want something extra special like gold foiling or embossing, just let us know!
How do I order my stationery?
Easy peasy! It’s simple! You can place your order online or get in touch with us for a personalized quote if you do not see something you have in mind. We’ll walk you through the design process and make sure we capture everything you need for your event.
Can I order just a few pieces, or do I have to go for a huge batch?
You can order just what you need! Whether it’s a small corporate event with 10 invites or a large gala with hundreds of guests, we’ll accommodate your order size with no problem.
How do I pay for my order?
We offer multiple payment methods, including credit cards, bank transfers, and YOCO. The design fee is required to start the design process, with the balance due before printing. We’ll work with you to make payment easy and stress-free.
Do I get a discount if I place a bulk order?
Yes! We love to reward our big spenders. Order in bulk and we’ll give you a special discount. The more the merrier, right?
Can I get a digital version of my invitations for email or social media?
Absolutely! We can provide you with digital versions of your designs, perfect for sending online. Whether it’s an e-invite for a virtual event or a digital flyer for your corporate event, we’ve got you covered.
Do you ship all over South Africa?
Yes, we ship nationwide! Whether your event is in Cape Town, Kathu, Phalaborwa, or anywhere else, we can get your order to you. Delivery times will depend on your location, but we’ll make sure it arrives on time.
What if I don’t know exactly what I want yet?
No worries! We’re here to help bring your ideas to life. Whether you’re planning a large corporate conference or an intimate birthday bash, we’ll guide you through the process and offer plenty of ideas and options to choose from.
What happens if I make a mistake on my order?
Oops! Mistakes happen! Don’t worry – we’ve got you covered. If there’s a small mistake like a typo, we’ll fix it for you at no extra charge. If a bigger change is needed, we’ll discuss your options and get everything sorted so it’s perfect before we print.